Privacy Policy

Burkholz Insurance Group ("Burkholz Insurance Group," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website and in the course of providing insurance quoting and service, how we use it, and the choices you have — including specific commitments regarding text messaging (SMS) data.

1. Information We Collect

We may collect the following categories of information:

• Contact information: name, mailing address, email address, and phone number (including mobile number).
• Quote and policy information: details you provide about your vehicle, home, condo, business, boat, ATV, motorcycle, or other insured property, submitted through our contact form or provided directly to an agent.
• Communications: records of calls, emails, and text messages between you and our agency.
• Website usage data: pages visited, device and browser type, and similar technical data collected automatically through cookies or analytics tools.

2. How We Use Information

We use the information we collect to:

• Prepare and provide insurance quotes and respond to coverage questions;
• Service existing policies, including renewals, endorsements, and claims support;
• Communicate with you by phone, email, or text message about your request or policy;
• Maintain the security and functioning of our website;
• Comply with applicable insurance licensing and legal recordkeeping requirements.

3. Text Messaging (SMS) Privacy

If you provide your mobile number and opt in to receive text messages from Burkholz Insurance Group, that consent and the associated phone number are used only by our agency and by service providers who help us deliver messages on our behalf (such as our SMS messaging platform), and only for the purposes disclosed at the time you opted in. These service providers are contractually restricted from using your information for any other purpose.

Message frequency, opt-out, and help instructions are described in full in our SMS Terms & Conditions.

4. How We Share Information

Outside of the SMS-specific commitment above, we may share personal information with:

• Insurance carriers to obtain quotes, bind coverage, or service a policy you have requested;
• Service providers who support our operations (for example, website hosting, email delivery, or SMS delivery platforms), under confidentiality obligations;
• Regulators or authorities where required by law, subpoena, or to protect the rights and safety of our agency or others.

We do not sell your personal information.

5. Cookies & Website Analytics

Our website may use cookies or similar technologies to understand how visitors use the site and to improve its performance. You can control cookies through your browser settings; disabling cookies may affect some site functionality.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as needed to provide the services you request, service any resulting policy, and meet insurance recordkeeping and legal obligations, after which it is securely deleted or de-identified.

8. Children's Privacy

Our website and services are directed to individuals who are 18 years of age or older. We do not knowingly collect personal information from children under 18.

9. Your Choices

• You may opt out of text messages at any time by replying STOP to any message from us.
• You may request access to, correction of, or deletion of your personal information by contacting us using the details below, subject to any recordkeeping requirements imposed by insurance law.
• You may decline to provide certain information, though this may limit our ability to prepare a quote or service a policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be posted on this page.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Burkholz Insurance Group
561 E 1150 S, Kaysville, UT 84037
Phone: 385-350-6400